Front Line Generalist Adviser

Closing date:

10th September 2025

Location:

ECSCAB office in Golspie

Salary range:

£24,500 per annum (pro rata)

More about the job:

Full-time: 35 hours per week, Monday–Friday, 9am–5pm. 

About Us 

East and Central Sutherland is an independent charity providing advice, information and support to people across our community. We are a small, friendly team of staff and volunteers working across our rural communities delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our communities and clients in a non-judgmental and confidential manner. We aim for individuals not to miss out through not knowing or understanding their rights and responsibilities, or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their circumstances. 

JOB DESCRIPTION 

Purpose of the Role 

As a Front Line Generalist Adviser, you will have an interesting and rewarding role giving advice on a range of topics, but in particular, Universal Credit and benefits. You will work as part of a supportive team, ensuring our clients receive a holistic service, enabling them to exercise their rights and access the benefits and services they are entitled to. At East and Central Sutherland CAB, you will have the opportunity to gain a broad knowledge in a range of topics (e.g. Energy, Housing, Debt, Employment) as well as developing your skills and experience. You will be supported through an extensive initial training programme and encouraged to continually develop during your time with us. 

Please see Job Description and Person Specification for full information. 

To apply, please complete the application form, which can be found in the attachments at the bottom of the page. No CV's please.